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Organizational Interoperability in E-Government : Lessons from 77 European Good-Practice Cases / by Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: SpringerLink BücherPublisher: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2011Description: Online-Ressource (XIV, 185p. 28 illus, digital)ISBN:- 9783642225024
- 351.02854678094
- 352.3802854678
- QA76.76.A65 TA345-345.5
- JF1525.A8
Contents:
Summary: Hans Jochen SchollSummary: In the e-government research community as well as in many national e-government programs, interoperability is widely seen as a key factor in developing effective and attractive e-services. There is also agreement that interoperability encompasses not only mere technical standards and interfaces, but also includes organizational, legal, and cultural aspects. Several interoperability frameworks have been introduced on national and international levels, and recommendations have been made for the adaptation of enterprise architectures in the public sector. Common to all these approaches is their tPPN: PPN: 1651014248Package identifier: Produktsigel: ZDB-2-SCS
CONTENTS; 1 Introduction; 1.1 High Expectations for E-Government; 1.2 Front-Office and Back-Office Public Services; 1.3 The Importance of G2G Reorganization; 1.4 The Relevance of Interoperability for E-Government Progress; 1.5 The Relevance of Interoperability Beyond Public Services; 1.6 Interoperability Strategies of the European Commission; 1.7 The Need for Standardization and the Role of InteroperabilityFrameworks; 1.8 Progress with EIF 2.0?; 1.9 Exploring Organizational Interoperability and GovernanceBottom-Up; 1.10 Objectives of This Research; 1.11 Outline of This Report
2 Interoperability in Government2.1 Historical Background; 2.2 Definitions; 2.3 Governance and IT-Governance; 2.4 Integration, Centralization and Standardization: Technicaland Organizational Issues; 2.5 Stakeholders' Information Needs; 3 Review of Prominent IFs and the Need for Re-conceptualization; 3.1 Purpose and Structure of IFs; 3.2 Building Blocks of EIF 2.0; 3.3 Enterprise Architectures and Reference Models; 3.4 Comparisons of National Interoperability Frameworks; 3.5 Relevance and Fuzziness of Organizational Interoperability; 3.6 Basic Idea for Re-conceptualization
4 Selection and Classification of Case Studies4.1 Case Selection; 4.2 Case Distribution; 4.3 Coding of Cases; 5 Interdependencies in E-Government and TheirInteroperability Requirements; 5.1 Horizontal and Vertical Integration; 5.2 Different Types of Interdependence; 5.3 Different Types of Interoperability Requirements; 6 Wants and Needs When Pursuing Interoperability; 6.1 Interoperability Requirements; 6.2 Levels of Government; 6.3 Summary; 7 Layers of Interoperability; 7.1 Technical, Syntactic and Semantic Interoperability; 7.2 Organizational Interoperability Re-defined
7.3 Cumulative Structure of Interoperability Layers8 Modes of Implementation of Interoperability; 8.1 Standardization for Interoperation; 8.2 Centralization for Interoperation; 8.3 Relationship Between Standardization and Centralization; 8.4 Summary; 9 IT Governance of Collaboration for Interoperability; 9.1 The Planning Phase; 9.2 Legitimacy and Authorization of Standards; 9.3 Operation and Maintenance of Standards; 10 Strategic Choices for Setting Up Interoperable E-GovernmentServices; 10.1 Initiation; 10.2 Choosing an IT Governance Model; 10.3 Choosing an Organizational Model
10.4 Selecting and Defining Standards10.5 Enacting Standards; 10.6 Implementation and Supporting of Interoperation; 10.7 Evaluation and Change Management; 11 Interoperability Beyond Interoperation; 11.1 Interoperability as Capability and Generic Components; 12 Conclusions and Outlook; Annex 1: List of 77 Good-Practice Cases; Annex 2: Summaries of Good-Practice Cases; Annex 3.1: Ranking of Cases According to Numberof Layers Covered; Annex 3.2: Cumulative Structure for Standardization Items; References; Authors
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