The global quality management system : improvement through systems thinking / Suresh Patel

By:

Patel, Suresh, (Quality management consultant) [VerfasserIn]

Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Publisher: Boca Raton, FL : CRC Press, 2016Description: 1 online resourceISBN:

9781498739818

Subject(s):

Additional physical formats: 9781498739801 | 9781498739818 | 1498739806 | Erscheint auch als: 9781498739801 Druck-AusgabeDDC classification:

658.4/013

LOC classification:

TS156

Online resources:

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Summary: Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- List of Figures -- Figure 3.1 Integrated organizational processes -- Figure 3.2 Interaction of quality management system processes -- Figure 3.3 ISO 9001:2015 time line -- Figure 3.4 Current and revised proposed quality management procedures -- Figure 3.5 Added clause numbers to each ISO 9001:2015 section -- Figure 4.1 Quality process map -- Figure 4.2 Corrective and preventive action (CAPA) turtle diagram -- Figure 4.3 (a) Generic quality audit process using a SIPOC diagram -- Figure 4.3 (b) Generic quality audit process guide -- Figure 4.4 Hand assembly process -- Figure 4.5 Finance management process -- Figure 4.6 Project management process -- Figure 4.7 Purchasing process -- Figure 4.8 Human resources process -- Figure 4.9 SIPOC at Walmart -- Figure 4.10 Performance management with SIPOC -- Figure 4.11 SIPOC diagram for laptop memory upgrading -- Figure 4.12 SIPOC-based QMS processes -- Figure 4.13 QOS road map -- Figure 4.14 Cascaded goals -- Figure 5.1 PCPA form -- Figure 7.1 Fast response tracking board -- Figure 7.2 Fast response -- Figure 8.1 Root cause analysis tools -- Figure 9.1 Drill deep worksheet: prevent, protect, and predict -- Figure 9.2 Drill wide worksheet -- Foreword -- Preface -- Acknowledgments -- Introduction -- Chapter 1 Homage to Quality and Lean Six Sigma Gurus -- Origins of Quality -- Chapter 2 Quality Management System as a Management Strategy -- The Business Excellence Pyramid -- Quality Management System as a System-Level Strategy -- Change to the System Is Required to Change the Performance -- If Your System Will Not Let You, You Cannot Satisfy the Customer Fully -- Chapter 3 Quality Management System -- ISO -- The ISO 9000 Family -- Function of the Management System Standards -- Steps to Implement QMS.PPN: PPN: 165755189XPackage identifier: Produktsigel: ZDB-26-MYL | ZDB-30-PQE

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