Designing digital work : concepts and methods for human-centred digitization / Stefan Oppl, Christian Stary

By:

Oppl, Stefan, 1980- [VerfasserIn]

Contributor(s):

Stary, Christian [VerfasserIn]

Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: Springer eBooks Business and Management | Springer eBook CollectionPublisher: Cham : Palgrave Macmillan, 2019Description: 1 Online-Ressource (XXI, 435 p. 133 illus)ISBN:

9783030122591

Subject(s): Additional physical formats: 9783030122584 | Erscheint auch als: 978-3-030-12258-4 Druck-Ausgabe | Erscheint auch als: Designing digital work. Druck-Ausgabe Cham, Switzerland : Palgrave Macmillan, 2019. xxi, 435 SeitenDDC classification:

658.1 23
658.402 23

RVK: RVK: QP 345 | QP 340LOC classification:

HD28-70

DOI: DOI: 10.1007/978-3-030-12259-1Online resources:

Summary: 1. Introduction -- 2. Elicitation Requirements -- 3. Value-Oriented Articulation -- 4. Alignment of Multiple Perspectives: Establishing Common Ground for Triggering Organizational Change -- 5. Acting on Work Designs: Providing Support for Validation and Implementation of Envisioned Changes -- 6. Enabling Emergent Workplace Design -- 7. Putting the Framework to Operation: Enabling Organizational Development Through Learning -- 8. Case Studies -- 9. EpilogueSummary: “This book could well be the most comprehensive collection to date of integrated ideas on the elicitation, representation, integration and digitization of work processes and collaboration. The authors take a heavily human-centered approach while never losing sight of engineering aspects involved. Rooted in relevant theories, they present a set of practice-oriented tools and methods that will help bring work and work support into the hyper connected, data-driven era we are now entering." Stijn Hoppenbrouwers, Professor, HAN University of Applied Sciences, the Netherlands and Radboud University, the Netherlands Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today’s digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategyPPN: PPN: 1666721107Package identifier: Produktsigel: ZDB-2-BUM | ZDB-2-SOB | ZDB-2-SXBM | ZDB-2-SEB

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Open Access