Custom cover image
Custom cover image

Advances in library administration and organization : Vol. 26 / edited by Edward D. Garten ... [et al.]

Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: Advances in library administration and organization 0732-0671 | Advances in library administration and organizationPublisher: Bingley, U.K : Emerald, 2008Description: Online-RessourceISBN:
  • 9781849505284
Subject(s): Additional physical formats: 9780762314881 | Erscheint auch als: 9780762314881 Druck-AusgabeDOI: DOI: 10.1016/S0732-0671(2008)26Online resources: Summary: Transforming the rational perspective on skill development : the Dreyfus model in library reference work / Jennifer K. Sweeney -- Faculty status, tenure, and compensating wage differentials among members of the Association of Research Libraries / Deborah Lee -- The professional development of small community librarians in Texas : a qualitative study of the female experience / Belinda Boon -- Academic library directors in the eyes of hiring administrators : a comparison of the attributes, qualifications, and competencies desired by chief academic officers with those recommended by academic library directors / Gary Neil Fitsimmons -- Determining the reliability and validity of service quality scores in a public library context : a confirmatory approach / John Patrick Green -- Corporate culture and the individual in perspective / Charles B. Osburn -- Breaking out of sacred cow culture : the relationship of professional advice networks to receptivity to innovation in academic librarians / H. Frank CervoneSummary: This collection of essays is designed to challenge working administrators and researchers to look more closely at their operations and consider again how they develop people and the organizations in which they work. It leads off with an article on skill development in reference service using a holistic approach to analyze reference in context. Then comes an article on the importance of organizational culture in defining service organizations in general and libraries in particular. It argues that when one considers libraries in this light, the importance of a strong ethical framework becomes evident in our institutions. The third article looks at advice networks, and addresses the importance that contacts within and outside of the library in which we work and within and outside of our profession play on individual's receptivity to innovation.The next three articles relate to personnel matters. The first discusses issues relating to the relationship between faculty status and tenure and salaries in academic libraries. This is followed by a piece that looks at the development of leaders for small, rural libraries, most of whom will not have formal training in librarianship. A third piece analyzes the criteria for selecting academic library directors that are considered important by those administrators who oversee this key leadership position.We then close with an article that looks at the validity of SERVQUAL as applied to a large public library system. LibQUAL+, an adaptation of SERVQUAL designed for use in academic libraries has become a staple in our literature for years, but there is little available that really turns a critical eye to the use of this important tool. This article will perhaps begin a healthy discussion about how this tool is applied in our libraries and how the results have been used in library operations.As always, this volume of Advances attempts to look at what it is we do as managers and to bring research and theory into our operations. It is designed to combine the practical and the theoretical in a way that will inform working managers and provide interesting questions for those engaged in research about library organizationsPPN: PPN: 1650786298Package identifier: Produktsigel: ZDB-55-BME | ZDB-1-BMEN | ZDB-1-EPB
No physical items for this record


Powered by Koha