Operations management in the hospitality industry / edited by Peter Szende, Alec N. Dalton, Michelle (Myongjee) Yoo

Contributor(s):

Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: Emerald insightPublisher: Bingley, U.K. : Emerald Publishing Limited, [2021]Copyright date: ©2021Description: 1 Online-Ressource (360 Seiten)ISBN:

9781838675417
9781838675431

Subject(s):

Additional physical formats: 9781838675424 | Erscheint auch als: 9781838675424 Druck-AusgabeDOI: DOI: 10.1108/9781838675417Online resources:

Summary: From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory text provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization. This book spans a breadth of topics critical to today's operations leaders. Each topic surveys key theories, frameworks, and industry examples, with additional depth achieved through engaging learning features. Uniquely, the book is set out in standalone chapters that can be digested individually or together; allowing flexibility for instructors and readers seeking to learn specific subject matter. Whether a student preparing for their career, or a professional seeking tools, readers will gain valuable knowledge from operations management in the hospitality industry.PPN: PPN: 1773262793Package identifier: Produktsigel: ZDB-55-BME | ZDB-1-BMEN | ZDB-1-EPB

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