Customer Success Management – Kundenerfolg als Geschäftsstrategie : Wie Business-Kunden ihre Ziele erreichen können / von Michael Kleinaltenkamp, Katharina Prohl-Schwenke, Laura Elgeti
Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: German Publisher: Cham : Springer Nature Switzerland, 2024Publisher: Cham : Imprint: Springer Gabler, 2024Description: 1 Online-Ressource(XVII, 133 S. 23 Abb., 13 Abb. in Farbe.)ISBN:- 9783031708145
- Customer relations
- Telemarketing
- Internet marketing
- Consumer behavior
- Customer success management
- Customer success manager
- Customer value
- Customer relationships
- Customer satisfaction
- Customer experience
- Value in use
- Kundenwert
- Key Account Management
- Künstliche Intelligenz im CSM
- Kundenunternehmen
- Kundenzufriedenheit
- 658.812 23
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