Performance Dashboards : Measuring, Monitoring, and Managing Your Business

Von:

Eckerson, Wayne W, 1958- [VerfasserIn]

Resource type: Ressourcentyp: Buch (Online)Buch (Online)Sprache: Englisch Verlag: New York : John Wiley & Sons, Incorporated, 2010Copyright-Datum: ©2011Auflage: 2nd edBeschreibung: 1 online resource (339 pages)ISBN:

9780470920404

Schlagwörter:

Andere physische Formen: 9780470589830 | Erscheint auch als: 9780470589830 Druck-AusgabeDDC-Klassifikation:

658.4/013 22

Local classification: Lokale Notation: wirt 5.1Online-Ressourcen:

Zugang im Netz des KIT

Zusammenfassung: Tips, techniques, and trends on harnessing dashboard technology to optimize business performance In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance-management initiatives with dashboard technology. Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards. Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.Zusammenfassung: Performance Dashboards Second Edition: Measuring, Monitoring, and Managing Your Business -- Contents -- Foreword -- Preface to the Second Edition -- Preface to the First Edition -- Part I: The Landscape for Performance Dashboards -- Chapter 1: What Are Performance Dashboards? -- The Context for Performance Dashboards -- Composition of Performance Dashboards -- Summary -- Chapter 2: The Context for Performance Dashboards -- Business Performance Management -- Business Intelligence -- Summary -- Chapter 3: Assessing Your Organizational Readiness -- A Clearly Defined Strategy -- Strong, Committed Sponsorship -- A Clear and Urgent Need -- Support of Mid-level Managers -- Appropriate Scale and Scope -- A Strong Team and Available Resources -- A Culture of Measurement -- Alignment between Business and Information Technology -- Trustworthy and Available Data -- A Solid Technical Infrastructure -- Summary -- Chapter 4: Assessing Your Technical Readiness -- Business Intelligence Maturity Model -- Five Stages -- Maturity Dynamics -- Summary -- Note -- Chapter 5: How to Align Business and IT -- Pitched Battles -- Alignment Tactics -- Summary -- Part II: Performance Dashboards in Action -- Chapter 6: Types of Performance Dashboards -- Overview -- Dashboards in Depth -- Operational Dashboards -- Tactical Dashboards -- Strategic Dashboards -- Summary -- Chapter 7: Operational Dashboards in Action -- Overview -- 1-800 CONTACTS -- Richmond Police Department -- Summary -- Chapter 8: Tactical Dashboards in Action -- Overview -- Arizona State University -- Rohm and Haas -- Summary -- Chapter 9: Strategic Dashboards in Action -- Overview -- Cisco: A Metrics-driven Organization -- Kingdom of Bahrain -- Summary -- Part III: Critical Success Factors: Tips from the Trenches -- Chapter 10: How to Launch, Manage, and Sustain the Project -- Sell the Project.PPN: PPN: 1696480353Package identifier: Produktsigel: ZDB-30-PAD | ZDB-30-PBE | ZDB-30-PQE

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