Achieving excellence in stakeholder management / Joachim Scharioth ... (eds.)

Contributor(s):

Scharioth, Joachim, 1942- [Hrsg.]

Resource type: Ressourcentyp: BuchBookLanguage: English Publisher: Berlin ; Heidelberg [u.a.] : Springer, 2003Description: VIII, 151 S : graph. Darst ; 24 cmISBN:

3540002553

Subject(s):

Kundenmanagement
Beziehungsmanagement
Verbraucherzufriedenheit
Qualitätsmanagement
Customer relations
Consumer satisfaction
Customer loyalty
Total quality management

DDC classification:

650
658.812
658.8/12
650

RVK: RVK: QD 040LOC classification:

HF5415.5
HF5415.5.A267 2003

Call number: Grundsignatur: 2006 A 4318PPN: PPN: 359530206

Holdings ( 1 )
Title notes ( 1 )

Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode	Item holds
Freihandbestand ausleihbar	Bibliothek Campus Süd	wirt 5.17	Lesesaal Wirtschaftswissenschaften und Informatik (LSW)	2006 A 4318	Available		48523064090

Total holds: 0

Includes bibliographical references

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