Service productivity management : improving service performance using Data Envelopment Analysis (DEA) ; includes DEAFrontier software / H. David Sherman; Joe Zhu

By:

Sherman, H. David [aut]

Contributor(s):

Zhu, Joe, 1968- [aut]

Resource type: Ressourcentyp: BuchBookPublisher number: 11052678Language: English Publisher: New York, NY : Springer, 2006Edition: 1. edDescription: XXII, 328 S. : Ill., graph. Darst. + 1 CD-ROM (12 cm)ISBN:

9780387332116
0387332111
9780387332116

Other title:

DEAfrontier

Subject(s):

Genre/Form:

Additional physical formats: 0387332316. | 9780387332314. | Erscheint auch als: Service Productivity Management. Online-Ausgabe. Boston, MA : Springer Science+Business Media, LLC, 2006. Online-Ressource (XXII, 328p. 64 illus, digital)DDC classification:

658.314
650

RVK: RVK: QH 234 | QQ 250LOC classification:

HD9980.5

Call number: Grundsignatur: 2006 A 8143PPN: PPN: 51267373X

Holdings ( 2 )

Holdings
Item type	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode	Item holds
Freihandbestand ausleihbar	Bibliothek Campus Süd	wirt 5.29	Lesesaal Wirtschaftswissenschaften und Informatik (LSW)	2006 A 8143		Available		48446748090
Freihandbestand ausleihbar	Fachbibliothek DHBW Karlsruhe	wirt 5.29	Bibliothek / frei aufgestellt	2006 A 8143	;b	Available		52210835090

Total holds: 0