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Service productivity management : improving service performance using Data Envelopment Analysis (DEA) ; includes DEAFrontier software / H. David Sherman; Joe Zhu

By: Contributor(s): Resource type: Ressourcentyp: BuchBookPublisher number: 11052678Language: English Publisher: New York, NY : Springer, 2006Edition: 1. edDescription: XXII, 328 S. : Ill., graph. Darst. + 1 CD-ROM (12 cm)ISBN:
  • 9780387332116
  • 0387332111
  • 9780387332116
Other title:
  • DEAfrontier
Subject(s): Genre/Form: Additional physical formats: 0387332316. | 9780387332314. | Erscheint auch als: Service Productivity Management. Online-Ausgabe. Boston, MA : Springer Science+Business Media, LLC, 2006. Online-Ressource (XXII, 328p. 64 illus, digital)DDC classification:
  • 658.314
  • 650
RVK: RVK: QH 234 | QQ 250LOC classification:
  • HD9980.5
Call number: Grundsignatur: 2006 A 8143PPN: PPN: 51267373X
Holdings
Item type Home library Collection Shelving location Call number Copy number Status Barcode
Freihandbestand ausleihbar Bibliothek Campus Süd wirt 5.29 Lesesaal Wirtschaftswissenschaften und Informatik (LSW) 2006 A 8143 Available 48446748090
Freihandbestand ausleihbar Fachbibliothek DHBW Karlsruhe wirt 5.29 Bibliothek / frei aufgestellt 2006 A 8143 ;b Available 52210835090
Total holds: 0
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