Are you satisfied? : citizen feedback and delivery of urban services / Uwe Deichmann and Somik V. Lall
Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: Policy research working paper ; 3070Publisher: Washington, D.C : World Bank, [2003]Description: Online-RessourceSubject(s): Additional physical formats: Deichmann, Uwe: Are you satisfied? LOC classification:- HG3881.5.W57
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