APA

Kraft D., Association for Computing Machinery, ACM Special Interest Group on Management Information Systems & ACM Special Interest Group on Information Retrieval. (2003). Proceedings of the twelfth international conference on Information and knowledge management. New York, NY: ACM.

Chicago

Kraft Donald, Association for Computing Machinery, ACM Special Interest Group on Management Information Systems and ACM Special Interest Group on Information Retrieval. 2003. Proceedings of the twelfth international conference on Information and knowledge management. New York, NY: ACM.

Harvard

Kraft D., Association for Computing Machinery, ACM Special Interest Group on Management Information Systems and ACM Special Interest Group on Information Retrieval. (2003). Proceedings of the twelfth international conference on Information and knowledge management. New York, NY: ACM.

MLA

Kraft Donald, Association for Computing Machinery, ACM Special Interest Group on Management Information Systems and ACM Special Interest Group on Information Retrieval. Proceedings of the twelfth international conference on Information and knowledge management. New York, NY: ACM. 2003.