Ideas on Customer-oriented Queuing in Service Incident Management / by Peter Hottum, Melanie Reuter
Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: Karlsruher Institut für Technologie. KIT scientific working papers ; 24Publisher: Karlsruhe : KIT, 2014Description: Online-RessourceGenre/Form: Online resources: Notes: Anmerkungen: Elektronische RessourceNote: Hinweis: Elektronische RessourcePPN: PPN: 798740566Package identifier: Produktsigel: ZDB-296-TTNNo physical items for this record
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