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Elephant in the room : how relationships make or break the success of leaders and organizations / Diana McLain Smith; foreword by Peter Senge

By: Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Publisher: San Francisco, CA : Jossey-Bass, c2011Edition: 1st ed (Online-Ausg.)Description: Online-Ressource (1 online resource (xii, 305 p.)) : illISBN:
  • 9781283203906
  • 1283203901
  • 9781118086766
  • 9781118015421
Subject(s): Additional physical formats: 1283203685 | Erscheint auch als: 1283203685 Druck-AusgabeDDC classification:
  • 658.4092
  • 658.4/092 23
  • BUS085000
LOC classification:
  • HD57.7
Online resources: Summary: Endorsements -- Title Page -- Copyright -- Dedication -- Foreword -- Epigraph -- Part 1: Understanding Relationships -- Chapter One: Present and Unaccounted For -- Relationships: Strategic Asset or Liability? -- Relationships: Seemingly Familiar, Strangely Unexplored -- About This Book -- What This Book Is Not About -- The Heart of the Matter -- Chapter Two: The Life and Death of a Relationship -- Stage 1: How a Relationship Forms -- Stage 2: How a Relationship Develops -- Stage 3: How a Relationship Dies -- Key Points -- Chapter Three: It's a Matter of PerspectiveSummary: The Individual Perspective -- The Relational Perspective -- Reality Check: The Power of Relationships -- Key Points -- Part 2: Strengthening Relationships -- Chapter Four: Using the Heat of the Moment -- Founding Friends -- When Things Get Hot -- Reflecting and Reframing-First Alone, Then Together -- Reflecting and Reframing as Core Relational Capabilities -- Key Points -- Chapter Five: Mapping Relationships -- The Story: Dangerous Times at SafetyNet -- The Anatomy of a Relationship -- A New Story to Tell -- Key Points -- Chapter Six: Focusing Investments, Managing Costs -- The Investment MatrixSummary: The Sequencing Matrix -- Key Points -- Part 3: Transforming Relationships -- Chapter Seven: Navigating Change Over Time -- Principle 1: Use Dual Vision to Set Your Sights -- Principle 2: Build Resilience While Taking Stock -- Principle 3: Put the Fun Back in the Dysfunctional -- Key Points -- Chapter Eight: Disrupting Patterns -- Step 1: Assess the Relationship -- Step 2: Map Patterns of Interaction -- Step 3: Design Action Experiments -- Stage 1 Results -- Chapter Nine: Reframing Each Other -- Step 1: Freeze Frame -- Step 2: Invent New Frames -- Step 3: Design Frame ExperimentsSummary: Stage 2 Results -- Chapter Ten: Revising What You Know -- Step 1: Revisit Past Events -- Step 2: Restructure Outdated Knowledge -- Step 3: Return to the Future -- Stage 3 Results -- Appendix A: A Guide to Behavioral Repertoires -- Experiential Knowledge -- Interpretive Strategies -- The Three R's -- Appendix B: The Ladder of Reflection -- Using the Ladder of Reflection to Observe and Map Interactions -- On Ladders, Labels, and Frameworks -- Notes -- Part 1 -- Chapter One -- Chapter Two -- Chapter Three -- Part 2 -- Chapter Four -- Chapter Five -- Chapter Six -- Part 3 -- Chapter SevenSummary: Chapter Eight -- Chapter Nine -- Chapter Ten -- Appendix A -- Appendix B -- Bibliography -- Additional Reading -- Acknowledgments -- The Author -- IndexPPN: PPN: 807340790Package identifier: Produktsigel: ZDB-26-MYL | ZDB-30-PQE
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