Professionelles Kundendienstmanagement : Strategie, Prozess,Komponenten / Günter Hofbauer, Daniela Rau
Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: German Publisher: Erlangen : Publicis, c2011Edition: 1. Aufl (Online-Ausg.)Description: Online-Ressource (1 online resource (240 p.))ISBN:- 9781283246774
- 1283246775
- 9783895786617
- 658.812
- 658.8/12 22
- HF5415.5
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