Project management ROI : a step-by-step guide for measuring the impact and ROI for projects / Jack J. Phillips, Wayne Brantley and Patricia Pulliam Phillips

Von:

Phillips, Jack J, 1945- [aut]

Mitwirkende(r):

Resource type: Ressourcentyp: Buch (Online)Buch (Online)Sprache: Englisch Verlag: Hoboken, N.J : Wiley, c2012Copyright-Datum: ©2012Auflage: Online-AusgBeschreibung: Online-Ressource (1 online resource (xxi, 287 p.)) : illISBN:

9781283268202
1283268205
9781118122686

Schlagwörter:

Andere physische Formen: 9781118122686 | 9781118072776 | 1283269139 | Erscheint auch als: 1283269139 Druck-Ausgabe | Erscheint auch als: 9781118072776 Druck-AusgabeDDC-Klassifikation:

658.152
658.15/2
BUS101000

LOC-Klassifikation:

HD69.P75

Online-Ressourcen:

Zugang im Netz des KIT

Zusammenfassung: Dr. Jack J. Phillips is Chairman of the ROI Institute (www.roiinstitute.net.) and a world-renowned expert on measurement and evaluation. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than thirty books and more than a hundred articles. His work has been featured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN. Wayne Brantley, MSEd, PMP, CRP, CPLP, is the Senior Director of Professional Education for the University Alliance (www.universityalliance.com). He has taught and consulted on project management, quality management, leadership, curriculum development, Internet course development, and return on investment to Fortune 500 companies around the world. Dr. Patricia Pulliam Phillips is an internationally recognized author, consultant, and President and CEO of the ROI Institute, Inc. Phillips provides consulting services to organizations worldwide. She helps organizations build capacity in the ROI methodology by facilitating the ROI certification process and teaching the ROI methodology through workshops and graduate-level courses.Zusammenfassung: Intro -- Project Management Roi -- Contents -- Preface -- The Need for This Book -- A Guide to Project ROI -- Credibility Is Key -- Audience -- Target Areas for Projects -- The Difference -- Flow of the Book -- Acknowledgments -- About the Authors -- 1 Project Management Issues and Challenges -- What Is Project Management? -- Why Projects Fail -- Project Leadership: Getting Results -- Project Management Issues -- Final Thoughts -- 2 The Project Management Lifecycle -- The Project Management Steps -- Project Management Solutions -- Project Management Maturity Model -- Final Thoughts -- 3 ROI Methodology Basics -- Types of Data -- The Initial Analysis -- The ROI Process Model -- Operating Standards and Philosophy -- Implementing and Sustaining the Process -- Benefits of This Approach -- Final Thoughts -- 4 Achieving Business Alignment with the Project -- Importance of Business Alignment -- Determining the Potential Payoff -- Determining Business Needs -- Determining Performance Needs -- Determining Learning Needs -- Determining Preference Needs -- Case Study: Southeast Corridor Bank -- Developing Objectives for Projects -- Final Thoughts -- 5 Measuring Reaction and Learning -- The Importance of Reaction -- The Importance of Learning -- Sources of Data -- Topics for Reaction Measures -- Topics for Learning Measures -- Data Collection Timing -- The Challenges and Benefits of Measuring Learning -- Data Collection Methods -- Data Use -- Final Thoughts -- 6 Measuring Application and Implementation -- The Importance of Application and Implementation -- Challenges -- Measurement Issues -- Data Collection Methods -- Barriers to Application -- Application Data Use -- Final Thoughts -- 7 Measuring Business Impact -- Project versus Project Management -- The Importance of Business Impact -- Collecting Effective Impact Measures.PPN: PPN: 807344834Package identifier: Produktsigel: ZDB-26-MYL | ZDB-30-PAD | ZDB-30-PBE | ZDB-30-PQE

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