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Human factors challenges in emergency management : enhancing individual and team performance in fire and emergency services

Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Publisher: Burlington, VT : Ashgate Publishing Limited, [2014]Description: Online-Ressource (1 online resource)ISBN:
  • 1322023859
  • 9781322023854
  • 9781409453062
Subject(s): Additional physical formats: 1322023832 | 9781409453055 | Erscheint auch als: 1-322-02383-2 Druck-Ausgabe | Erscheint auch als: 978-1-409-45305-5 Druck-AusgabeDDC classification:
  • 363.34/80683
LOC classification:
  • HV551.5.A8
Online resources: Summary: The fire and emergency services is a particularly large industry - in Australia alone it employs 250,000 personnel - yet there is very little by way of published human factors books addressing this sector directly. This book provides an overview of state-of-the-art research that has been conducted within Australia, funded by the Bushfire Cooperative Research Centre. As Karl Weick once commented, emergency events do not 'play by the rules' and these research chapters tell us something about a potential future world of work that is highly dynamic, interdependent and for which improvisation and critical thinking and problem-solving are necessary pre-requisites.Summary: Cover -- Contents -- List of Figures -- List of Tables -- List of Contributors -- 1 Human Factors in Emergency Management -- Introduction -- The Growing Importance of Emergency Management -- Why the Emergency Services Environment is so Challenging -- What the Reader Will Find -- Conclusion -- References -- 2 Stress and Wildland Firefighter Safety-related Decisions and Actions -- Introduction -- Method -- Review of the Literature on Stress and Performance -- Stress and Performance -- Concluding Discussion -- References -- 3 Expert Decision Making and the Use of Worst Case Scenario Thinking -- Introduction -- Method -- Worst Case Scenario Thinking -- Implications for Practitioners and Instructors -- Conclusion -- References -- 4 What Were They Thinking? A Model of Metacognition for Bushfire Fighters -- Introduction -- Method -- What Were They Thinking? -- A Model of Metacognition -- Implications for Practitioners and Instructors -- Conclusions -- Note -- References -- 5 The Role of Affect in Individual and Collective Performance in a Sociocultural Context -- Introduction -- Method -- The Impact of Affect -- Implications and Strategies for Practitioners and Instructors -- Conclusion -- References -- 6 The Impact of Team Member Familiarity on Performance: Ad hoc and Pre-formed Emergency Service -- Introduction -- An Outline of Relevant Team Research and Findings -- The Nature of Teamwork, Taskwork and Team Decision Making -- The Influence of Familiarity on Team Performance -- Implications for Practitioners and Instructors -- Strategies for Instructors -- Conclusion -- References -- 7 Leadership, Communication and Teamwork in Emergency Management -- Introduction -- Barriers to Information Flow in Emergency Management -- Communication Coordination and the Role of Leadership -- Method -- How Leaders Support their Teams.PPN: PPN: 812213300Package identifier: Produktsigel: ZDB-26-MYL | ZDB-30-PAD | ZDB-30-PQE
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