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Conflict resolution : concepts and practice / by Marcus Goncalves

By: Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Publisher number: 802748Language: English Series: The technical manager's survival guides ; [4]Publisher: New York, N.Y. (ASME, Three Park Avenue. New York, NY 10016) : American Society of Mechanical Engineers, c2008Description: Online-Ressource (1 electronic text (111 p.)) : ill., digital fileISBN:
  • 0791802748
  • 9780791802748
Subject(s): Additional physical formats: 9780791802748. | 0791802748. | 0791802744. | 0791802748 | 9780791802748 | Erscheint auch als: No title Druck-AusgabeDDC classification:
  • 658.3/145 22
LOC classification:
  • HD42
DOI: DOI: 10.1115/1.802748Online resources: Additional physical formats: Also available in print.
Contents:
Summary: In the workplace, clear concise communication is always a necessary factor to embrace. We as individuals need to remain responsible enough to actively resolve our internal conflicts and be able to articulate our basic needs in a respectful manner to all others. This book is a necessary and useful tool for finding your way in conflict management. I was really impressed with Chapters 8 (Conflict Resolution Best Practices) and 9 (Test Yourself: Are You a Good Conflict Mediator) as they focus on providing resolutions to individuals during difficult instances. Always remain professional with clear, focused, and direct resolutions when dealing with conflicts in the workplace and beyondPPN: PPN: 816859647Package identifier: Produktsigel: ZDB-240-ASM
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Also available in print.

Online-Ausg. Also available in print

Mode of access: World Wide Web.

System requirements: Adobe Acrobat Reader.

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