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Fleet services : managing to redefine success / by Tim C. King

By: Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: Society of Automotive Engineers. Electronic publicationsPublisher: Warrendale, Pa. (400 Commonwealth Dr., Wallendale PA USA) : Society of Automotive Engineers, 2015Description: Online-Ressource (xix, 215 pages) : illustrations (some color)ISBN:
  • 9780768082203
  • 9780768082210
  • 9780768082227
Subject(s): Additional physical formats: 9780768081732 | Erscheint auch als Druck-Ausgabe: DDC classification:
  • 388.3/2068
LOC classification:
  • TL165
DOI: DOI: 10.4271/r-447Online resources: Summary: Striking new ground, this is a definitive book for fleet leaders seeking to reach their full potential. It reveals critical insights, and dispels common misconceptions that typically limit customer service success. Introducing new directions and requirements, it enables low costs and exceptional service quality, being both the "best" and your customers' "first-choice" service provider, and achieving win-win results beyond all expectations. This book presents the knowledge necessary to thrive in today's competitive business environment.PPN: PPN: 860085945Package identifier: Produktsigel: ZDB-153-SAE
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