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Decision quality : value creation from better business decisions / Carl Spetzler, Hannah Winter, Jennifer Meyer

By: Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016]Description: 1 online resourceISBN:
  • 9781119144687
  • 9781119144670
  • 1119176654
Subject(s): Additional physical formats: 9781119144670 | Erscheint auch als: Decision Quality. Druck-Ausgabe Hoboken, New Jersey : Wiley, 2016. XVIII, 237 SeitenDDC classification:
  • 658.403
  • 658.4/03
RVK: RVK: QP 327LOC classification:
  • HD30.23
Online resources: Summary: Decision Quality: Value Creation from Better Business Decisions -- Contents -- Acknowledgments -- Preface -- Part I: The Decision Quality Framework -- 1: The Power of Decisions -- Decision Quality: A Framework for Better Decisions -- Decision Skills Can Be Learned -- Decisions versus Outcomes -- Key Points to Remember -- Endnotes -- 2: The Requirements for Decision Quality -- The Appropriate Frame -- Creative Alternatives -- Relevant and Reliable Information -- Clear Values and Tradeoffs -- Sound Reasoning -- Commitment to Action -- Judging the Quality of a Decision -- Key Points to Remember -- Endnotes -- 3: Getting to Decision Quality -- Declaring the Need for a Decision -- Setting the Decision Agenda -- Understanding the Destination of Decision Quality -- Avoiding Decision Traps and Biases -- Designing the Decision Process through Diagnosis -- Magnitude -- Organizational and Analytical Complexity -- Content Challenge -- Likely Decision Traps -- Tailoring to Fit the Decision -- Key Points to Remember -- Endnotes -- Part II: The Six Requirements for DQ -- 4: The Appropriate Frame -- A Friday Afternoon Dilemma -- The Key Components of a Frame -- Purpose -- Perspective -- Scope -- Framing the Friday Afternoon Dilemma -- An Extended Example: The House Decision -- Developing an Appropriate Frame -- The Decision Hierarchy: A Tool for Framing -- Things that Can Go Wrong -- Judging the Quality of a Decision Frame -- Key Points to Remember -- Endnotes -- 5: Creative Alternatives -- Characteristics of Good Alternatives -- The Strategy Table: A Tool for Defining Alternatives -- Things That Can Go Wrong -- Judging the Quality of Alternatives -- Key Points to Remember -- Endnotes -- 6: Relevant and Reliable Information -- Information from a Decision Perspective -- An Extended Example: Michael's Job Choice.PPN: PPN: 883642549Package identifier: Produktsigel: ZDB-26-MYL | ZDB-30-PBE | ZDB-30-PAD | ZDB-30-PQE
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