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How to Resolve Conflict in Organizations : The Power of People Models and Procedure

Von:

Garden, Anna-Maria [aut]

Resource type: Ressourcentyp: Buch (Online)Buch (Online)Sprache: Englisch Verlag: Milton : Routledge, 2018Beschreibung: 1 Online-Ressource (167 p)Schlagwörter:

Andere physische Formen: 1351206109 | 9781351206105 | 9780815383338 | 1351206095. | 9781351206099. | Erscheint auch als: How to resolve conflict in organizations. Druck-Ausgabe First published. London : Routledge, Taylor & Francis Group, 2018. xi, 152 Seiten | Print version: How to Resolve Conflict in Organizations : The Power of People Models and Procedure. Milton : Routledge,c2018DDC-Klassifikation:

658.3/145

LOC-Klassifikation:

HD42

Online-Ressourcen:

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Zusammenfassung: 3 Conflict within organizations -- structureA classic framework; Key points in this chapter; Functional or lateral conflict; The Administration and Marketing departments; The People Model: the MBTI; Cautions around using the MBTI; Bureaucratic conflict; The retail company; Bargaining conflict; Annihilating HR; Moving on; Conclusion; Case study: Theresa May, British PM; Exercises; Checklist 3.1 The dynamic of type in the organization as a whole; Checklist 3.2 Where do we need to develop as an organization?; References; 4 Conflict within organizations -- teams; The importance of teamsZusammenfassung: Cover; Half Title; Book Title; Copyright; Table of Contents; List of figures; List of tables; List of checklists; List of commentaries; Acknowledgements; Introduction; References; 1 People Models and People Procedure; Getting the angels to win; Key points in this chapter; Business language and people language; People Models; Conflict; Other models of conflict resolution; Not fitting the traditional mould; People Procedure; Stopping the Department working on Sunday; The six different People Models; Values; Conclusion; Exercises; References; 2 Relationships between organizationsZusammenfassung: Checklist 4.5 How well does your organization meet Control issues?Checklist 4.6 How well does your organization meet Openness issues?; References; 5 Interpersonal conflict; Projection; Key points in this chapter; Other defence mechanisms; Up the Swiss Alps; Feedback from the troops; The Gestalt Cycle of Experience; Resistance to the Cycle of Experience; Empowered leadership; Other interruptions in the Cycle of Experience; Different modes of dealing with conflict; Conclusion; Case study: Flight Centre or FCTG; Exercises; Checklist 5.1 The Cycle Of Experience -- IndividualZusammenfassung: Checklist 5.2 The Cycle of Experience -- OrganizationZusammenfassung: Key points in this chapterThe Executive Committee who never met; The People Model: Inclusion-Control-Openness; Humming as a team; General theory of the People Model; Research on teams; Digging deeper into the Inclusion-Control-Openness theory; The other Executive Committee; Determining the main dimension; Conclusion; Case study: Sir Alex Ferguson; Exercises; Checklist 4.1 Connoisseur or Populist; Checklist 4.2 Juggler or Boss; Checklist 4.3 Professional or Attractor; Checklist 4.4 How well does your organization meet Inclusion issues?Zusammenfassung: The computer users' groupsKey points in this chapter; M&As: business language; An acquisition that is on tenterhooks; Research backs up the acquiring company's approach; Factors associated with job excitement; The People Procedure applied to the acquisition; The People Model: Partner-Ally-Friend; Conflicts between the two; Conflict in the voluntary sector; Negotiating to Yes; Four organizations merge into one: the case of the public sector; Conclusion; Case studies: Sir Alex Ferguson, Angela Merkel, Richard Branson; Exercises; Checklist 2.1 Assessing Partner-Ally-Friend; ReferencesPPN: PPN: 1026530989Package identifier: Produktsigel: ZDB-4-NLEBK

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