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The Catalyst Effect : 12 Skills and Behaviors to Boost Your Impact and Elevate Team Performance / Jerry Toomer

By: Contributor(s): Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Publisher: Bingley : Emerald Publishing Limited, 2018Description: 1 Online-RessourceISBN:
  • 9781787435513
  • 9781787435681
Other title:
  • twelve
Subject(s): Additional physical formats: 9781787435520 | Erscheint auch als: 9781787435520 Druck-Ausgabe | Erscheint auch als: The catalyst effect. Druck-Ausgabe First edition. Bingley, UK : Emerald, 2018. xxiii, 205 SeitenDOI: DOI: 10.1108/9781787435513Online resources: Summary: Provides a practical, research-based roadmap for developing and applying twelve key competencies to multiply an individual's impact, elevate the performance of others, and accelerate progress toward mission-oriented goals, generating greater value.Summary: Front Cover -- The Catalyst Effect -- Copyright Page -- Endorsement -- Dedication -- Contents -- Acknowledgments -- Foreword -- Preface -- What Creates a Catalyst Effect? -- Introduction: Catalytic Teamwork in Action -- Multiple Catalysts Propel Performance -- Why Managers Need Catalysts Now More Than Ever -- Catalytic Leadership and Teamwork -- Becoming a Catalyst: The 12 Catalytic Competencies -- Cornerstone 1: Building Credibility -- Trust, Integrity, and Credibility: Hallmarks of a Catalyst -- 1. Acts With Integrity and Inspires Trust -- It Takes More Than Just Showing Up -- What is Integrity? What is Trust? Why Are They So Important? -- Live Your Values Consistently -- Values: The Core of Who You Are -- Identifying and Demonstrating Your Values -- Recharge Your Trust Battery -- Integrity and Trust -- Conclusion -- 2. Communicates Clearly -- Communicating across Boundaries -- The Fundamentals of Effective Communication -- Nonverbal Communication -- Active and Reflective Listening -- Asking Open-Ended and Thought-Provoking Questions -- Open-Mindedness -- Communication Objectives -- Listener or Audience Assumptions -- Storytelling -- Feedback -- Content Value versus Volume -- The Challenger Communication Disaster -- Overcoming Communication Barriers -- Overcoming Skepticism and Objections -- Addressing Conflicting and Incomplete Data -- Combatting Arrogance -- Listening -- Questioning -- Feedback -- Prevailing over Groupthink -- Conclusion -- 3. Invigorates with Optimism -- Optimism Fuels Team Success -- Impact of Optimism -- Optimism in Practice -- Invigorating with Optimism Is Applied Psychological Capital -- The Impact of Pessimism -- How the McDonald’s Crew Exemplifies Invigorating with Optimism -- Conclusion -- Cornerstone 2: Creating Cohesion -- Top Team Performance Requires Cohesion.PPN: PPN: 1043731695Package identifier: Produktsigel: ZDB-1-EPB | ZDB-55-BME | ZDB-1-BMEN
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