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Reinventing ITIL® in the Age of DevOps : Innovative Techniques to Make Processes Agile and Relevant / by Abhinav Krishna Kaiser

By: Resource type: Ressourcentyp: Buch (Online)Book (Online)Language: English Series: SpringerLink Bücher | Springer eBook CollectionPublisher: Berkeley, CA : Apress, 2018Description: Online-Ressource (XVIII, 306 p. 84 illus, online resource)ISBN:
  • 9781484239766
Subject(s): Additional physical formats: 9781484239759 | 9781484239773 | Erscheint auch als: 978-1-4842-3975-9 Druck-Ausgabe | Printed edition: 9781484239759 | Printed edition: 9781484239773 DDC classification:
  • 004
LOC classification:
  • QA76.76.A65
DOI: DOI: 10.1007/978-1-4842-3976-6Online resources: Summary: Delve into the principles of ITIL and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing its meaning and its original objectives, making it fit for purpose for use in DevOps projects. Reinventing ITIL in the Age of DevOps shows you the relevance of ITIL since the emergence of DevOps and puts a unique spin on the ITIL service management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it’s made invalid. The ideas, recommendations, and solutions provided in Reinventing ITIL in the Age of DevOps can be leveraged in order to readily develop solutions or create proposals for clients. The ideas in this book can be further expanded to deliver seamless services to DevOps projects. You will: • Discover the basics of ITIL and DevOps • Compare ITIL and DevOps • Understand the structure of a DevOps organization and adapt the ITIL roles to this structure • Re-engineer ITIL for DevOps projects • Implement major processes such as incident management, configuration management, and change management processes in DevOps projects • Automate activities within processesSummary: Chapter 1: Introduction to DevOps -- Chapter 2: Introduction to ITIL -- Chapter 3: DevOps vs ITIL -- Chapter 4: Integration: Alignment of Processes -- Chapter 5: Teams and Structures -- Chapter 6: Managing Configuration in a DevOps Project -- Chapter 7: Incident Management Adaption -- Chapter 8: Problem Management Adaption -- Chapter 9: Managing Changes in a DevOps Project -- Chapter 10: Release Management in DevOpsPPN: PPN: 104555202XPackage identifier: Produktsigel: ZDB-2-CWD | ZDB-2-SEB | ZDB-2-SXPC
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