APA

Taylor S., Gartside L., . (2012). Model business letters, e-mails and other business documents. London [u.a.]: Prentice Hall.

Chicago

Taylor Shirley, Gartside L, . 2012. Model business letters, e-mails and other business documents. London [u.a.]: Prentice Hall.

Harvard

Taylor S., Gartside L., . (2012). Model business letters, e-mails and other business documents. London [u.a.]: Prentice Hall.

MLA

Taylor Shirley, Gartside L, . Model business letters, e-mails and other business documents. London [u.a.]: Prentice Hall. 2012.